Information Builders Magazine Volume 19 No. 1 The following articles are available in PDF format. Download the Acrobat Reader now to access the PDF version.
Cover Story Levy Home Entertainment Boosts Competitive Edge With WebFOCUS Book wholesaler turns a new page with extended BI environment.

Analyst Prespective

	Dan Vesset, International Data Corp. IDC’s Dan Vesset explains how organizations are using BI to bring new insight to operational users.

iWay in the Press

	iWay Introduces EIM iWay has entered the EIM space with both data quality and master data management offerings for real-time environments.

Feature

	The Expanding Scope of Business Intelligence Delivering rich BI functionality to organizations on a budget. By Gerald D. Cohen

Success Stories

	Brinker Features WebFOCUS on Its Enterprise Reporting Menu Worldwide restaurant chain uses BI to build a more profitable organization.
	Israeli Credit Insurance Company Reduces Risk With Self-Service Environment WebFOCUS Active Reports allows users to track and analyze credit exposure.
	Petrobas Fuels Environmental Insight Energy giant builds a more sustainable operation with BI technology.
	San Jacinto College Graduates to Business Intelligence WebFOCUS extends information to hundreds of users across three campuses.
	Intersil Drives Innovation With WebFOCUS Standardized dashboards encourage user-driven reporting for global semiconductor manufacturer.

Healthcare Solutions

	Spotlight on Healthcare WebFOCUS and iWay Software: An Rx for medical reporting and productivity.

Leading Edge

	RStat: Everyone Can Predict the Future Putting predictive analysis into the hands of operational users for forward-facing views of business operations. By Rado Kotorov

Partners in Action

	United States Postal Service Fights Crime With GIS USPS uses GIS technology to reveal crime patterns and provide vital intelligence for better decision-making.
	First Rate Delivers Steady Returns With BI Technology Leveraging iWay Software and WebFOCUS provides a competitive edge for First Rate.

Focus on Service

	Customer Service Reaches New Heights Interactive Web-based applications help deliver more useful customer support. By Stu Madison

WebFOCUS in the Press

	Better BI: Erlanger, Kentucky Police Department By mashing together search, BI, and mapping, Erlanger police can view real-time crime data along with past records.
	BI Software Fights Crime, Saves Little Old Ladies Alberta, Canada uses WebFOCUS to give its call center workers more information on seniors who need help.

Departments

	From the Editor
	And the Winner Is…